Warranty Information – Right Choice Furniture and Home Decor

1. Warranty Coverage

• Right Choice Furniture and Home Decor offers warranties that cover defects in material and workmanship under normal use. Warranty coverage varies by product type:

Frames: 5-year warranty
Foam: 1-year warranty
Fabric/Leather: 1-year warranty

2. Warranty Limitations

• Furniture is designed to hold up to 120kg per seat. Overloading may void the warranty.
• Claims related to cuts, burns, misuse, or environmental exposure (such as direct sunlight, heat, or moisture) are not covered.
• Natural characteristics of materials (e.g., leather creases, fabric pilling, timber grain variations) do not qualify as defects.

3. Warranty Claims Process
To make a claim, customers must:

• Contact Right Choice Furniture via email with a description of the defect.
• Attach photos of the issue and proof of purchase.
• Allow the company to inspect the product and determine whether to repair, replace, or refund the item.

We also recommend you to read the Terms and Conditions of Sale carefully when making an online purchase.